Privacy Policy
Last Updated: October 2025
Welcome to Bliss Homes (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website https://blisshomes.co.ke. By using this website, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Who We Are
Bliss Homes is a real estate agency based in Mtwapa, Kilifi County, Kenya. We specialize in marketing, selling, and managing residential and commercial properties along Kenya’s coastal region.
You can contact us at:
📧 info@blisshomes.co.ke
📞 +254722766267
📍 Nyali, Mombasa County, Kenya
2. Information We Collect
We collect the following types of information:
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Personal Data You Provide: Your name, email address, and phone number (via contact or inquiry forms), property preferences or details sharing when making inquiries, and information submitted through chat, email, or phone communication.
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Automatically Collected Data: When you visit our website, we may automatically collect your IP address, browser type, device information, pages visited, time spent on our site, and cookies/tracking data via tools like Google Analytics.
3. How We Use Your Information
Your personal data is used to:
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Respond to property inquiries and provide requested information
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Send property updates or offers (only with your explicit consent)
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Improve website performance and user experience
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Maintain security and prevent unauthorized access
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Comply with legal obligations
4. How We Protect Your Information
We implement appropriate technical and organizational measures to secure your personal data from loss, misuse, or unauthorized access. All data collected through our forms is stored securely and accessed only by authorized personnel.
5. Sharing of Information
We do not sell, rent, or trade your personal data. We may share limited information with:
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Web hosting and email service providers
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Trusted business partners for property inquiries or service processing
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Legal authorities when required by law
All third-party service providers are contractually obligated to keep your data secure and use it only for specified purposes.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance site functionality, analyze traffic via tools like Google Analytics, and personalize your browsing experience. You can disable cookies through your browser settings; however, some website features may not function properly if cookies are turned off. Please refer to our Cookie Policy for more details.
7. Links to Other Websites
Our site may contain links to third-party sites. We are not responsible for their privacy practices or content.
8. Your Rights
Under Kenya’s Data Protection Act 2019, you have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent for marketing communications
To exercise these rights, contact us at info@blisshomes.co.ke.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
10. Data Storage & Security
Your data is stored securely, with safeguards in place to protect it from unauthorized access, such as encryption and access controls.
11. Cookies and Tracking Technologies
We use cookies to improve site performance and user experience. Details about cookie use and options to disable cookies are available in our Cookie Policy.
12. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted here with the revised date and are effective immediately.
13. Contact Us
If you have questions, feedback, or concerns regarding your data or this policy, please contact us at:
Bliss Homes
Mtwapa, Kilifi County, Kenya
📧 info@blisshomes.co.ke
📞 +254722766267
🌐 https://blisshomes.co.ke